FORGOT YOUR DETAILS?

Faqs

Download & Installation

Red Hat is our development platform so it’s the flavor we officially support. Since our software is developed with best practices and is very portable, it should run on other compliant Linux platforms. We have had customers report successful installations on other Linux versions such as FreeBSD and SuSe (64-bit AMD). If you are running a different Linux version than Red Hat, please do try to install the Linux version and let us know how it works. In addition to Linux, we also have versions available for Sun Solaris, HP-UX, IBM AIX, Mac OS X and Microsoft Windows.

Please click here if this helped you.
0 people found this helpful. Permalink


When you purchase a product from Visual Integrity, you are assigned a serial number. This code is is used along with some other unique data to license your software. It also acts as your customer number. The download that you receive upon purchase is pre-serialized and activated. All you need to do is double-click to install it. If you have an evaluation version on your system already, it will overwrite the files to unlock it. If you have questions, please contact support@visual-integrity.com.

 

Please click here if this helped you.
1 person found this helpful. Permalink


No, neither Acrobat nor GhostScript are required. All of our products are standalone tools, completely self-contained, and based on our powerful engine developed, improved and extended over almost two decades. Our products are not based on print drivers as brokers so the conversions are more pure and accurate. Everything that you need to run them on your desktop or to use them for you development is included in your delivery download.

Please click here if this helped you.
0 people found this helpful. Permalink


The software has been designed to be very easy to use and involves just a few simple steps:

  1. Select the PDF file you want to convert
  2. Change or customize settings by clicking on the Options button
  3. Change the name and location of the output file, if desired
  4. Convert!

Please click here if this helped you.
1 person found this helpful. Permalink


When you buy a license or register for evaluation, we will provide you with a “Download Now” link for your product. Click on the link to start the download. We recommend that you save this file to your hard-disk (choose location) and then simply double-click on it to start the installation process. Follow the instructions until installation is complete.

For batch automation (FLY Batch and PDF Pro CL): In order to enable the batch conversion engine for use via the command-line, you must add the installation path for the software to your %path% variable.

Please click here if this helped you.
0 people found this helpful. Permalink


There are a few reasons why a download may not go smoothly:

  1. Try downloading again directly from our site. Evaluation versions of our products are available from popular external download sites and the hosted version may not be current.
  2. Try again in 5 minutes. It may have just been a temporary Internet connection problem.
  3. Check with your system administrator to see if you are allowed to download .exe files from the Internet. Your company firewall or security policy could be preventing you from getting the download. If this is the case, let us know and we can point you to an alternative download via FTP or ZIP file.

For further assistance, please contact support@visual-integrity.com. If needed we can also send you the software via email.

Please click here if this helped you.
0 people found this helpful. Permalink


Not anymore! We listened to feedback and have done away with the watermarked eval on the end-user licenses. Now, you can try a fully-functional version of any product for 30-days. Once it expires, it must be purchased or it will no longer operate. Since developers may need longer with the software, we have left the watermark on these versions and they continue to be available without any time limitation.

Please click here if this helped you.
0 people found this helpful. Permalink


By default, our software is placed in C:/Program Files/Visual Integrity unless you specify a different location during installation. The Visual Integrity folder will have a subfolder for each product, for example, pdf2image, pdf2picture, PDF FLY, etc, which contains all the relevant files. The .exe file with the name of your product (for example, pdf2picture.exe, pdffly.exe, etc) is the actual conversion program. Double-clicking on it will launch it.

In addition during installation, you are asked if you want icons placed on your desktop and you quick launch bar. To revisit this, just reinstall the software.

Please click here if this helped you.
0 people found this helpful. Permalink


Evaluation versions of all Visual Integrity products operate with full functionality for 30days, after which they time-out. This is generally sufficient time to assess whether they will be a good solution for you. It is possible to extend the evaluation if necessary. In order request an extension, please contact us. We can also help you to test a product, by converting sample files for you. The results will be sent back to you by email.

Please click here if this helped you.
0 people found this helpful. Permalink


Yes. We can send you a license key to unlock it. Just give us a call. Alternatively, if you place your order online, you will be presented with a fully serialized and licensed version. You can burn it on a CD for your archives and then install it to ensure that you have the latest version. There is no need to remove the previous version. The new version with overwrite the evaluation version and apply your unique activation key automatically.

Please click here if this helped you.
0 people found this helpful. Permalink


Most customers purchase online and receive their fully licensed download link immediately. There’s nothing more to do. However, if you purchase via selected resellers or directly from Visual Integrity with a purchase order or check, your order is manually processed. In this case, an email with a license key is sent which unlocks the software for permanent use. If you have lost the instructions or your license key, please email support@visual-integrity.comand we will be glad to assist you.

Note! If you are expecting a manual confirmation and have not received it, please check your spam filters and firewalls to ensure that they have not blocked the mail containing the license key.

Please click here if this helped you.
0 people found this helpful. Permalink


All of our desktop products are based on the same engine that drives our developer tools. Because of this, we recommend a two-step approach to evaluations. First, get a reliable indication of the core functionality and output quality by performing test conversions simply using end-user 30-day trial versions. Then, using additional documentation, the same standard Windows download will also allow testing of the command line, which is a straight-forward interface for many development environments. Contact us for instructions on how to use it if the information provided on the web-site is not sufficient. Evaluations of the API/DLL are available for download also. Please contact support@visual-integrity.com for the download link.

Please click here if this helped you.
0 people found this helpful. Permalink


Visual Integrity offers two different approaches for accessing and integrating our conversion framework into a process or application. Depending on which is more appropriate for your needs, you’ll either use:

  • FLY Batch to call the batch executable via the command line
  • FLY SDK to make VB/C++ API calls to the DLL engine

FLY Batch is used via the command line to automate conversions as part of a larger process or work-flow. It works without user intervention based on scripted calls or watch folders. It supports many standard image and vector output formats as well as text. Output can be highly customized using intelligent filter options which are applied as part of the conversion.

The API developer tool, FLY SDK, calls the DLL engine from a VB/C++ program is a separate file containing LIB and header files and sample source code. It requires a license code to be unlocked. The DLL can be used to convert specified files or via Windows GDI calls.

For both the FLY Batch (command-line) and FLY SDK (API/DLL), all filter parameters such as rotation, resolution and font mapping are defined in the tgc.ini file. An overview of the options and their use is available in PDF format below. These options are checked and applied during conversion to the output format.

Developers need to download and install the current version of PDF FLY or META FLY, which is the same product that end users download. This includes all developer interfaces and the DLL’s as well. It also includes all of the command line scripts. When called from the command line, the software will run in evaluation mode by default stamping a watermark on every output file. The license key file received upon purchase removes the watermark.

Please click here if this helped you.
0 people found this helpful. Permalink


Normally yes, especially if you plan to edit the converted file. When converting to the scalable, vector formats WMF or EMF, you will need to ungroup the file before editing. We’ve made a tip sheet for each application Please download the ones that are of interest to you:

Please click here if this helped you.
0 people found this helpful. Permalink


← Faqs

TOP